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Contact Us for Support

We invite you to contact us to discuss your needs and explore how we can support you. If we are not the best match for your situation, we will connect you with trusted resources to ensure you receive the care and guidance you deserve.

We welcome everyone, including individuals who speak languages other than English and those with communication needs related to speech, language, or hearing. We also support communication through Telecommunications Relay Services (TRS) and provide accommodations for individuals with visual impairments.

What Is Telecommunications Relay Service (TRS)?

Telecommunications Relay Service (TRS) is a free, federally supported service that enables people who have hearing or speech disabilities to communicate over the phone. TRS uses specially trained communication assistants (also called relay operators) who relay conversations between individuals using assistive devices—such as text telephones (TTY), captioned phones, or other communication methods—and standard telephone users.

TRS allows callers to place and receive calls just like anyone else, ensuring accessible, effective, and confidential communication.

311 Martin Luther King Drive East
Cincinnati, OH 45219
(513) 475-5300
TTY: 513-475-5376

Hours of Operation:

Monday-Friday: 8:00 am to 6:00 pm

Saturday: 7:00 am to 10:45 am (MAP only)

Closed Sunday and most Federal Holidays

Dial (513) 475-5525 for operational updates during Inclement Weather 

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