In the News​

Interview with the new CEO!

To culminate Week 9 of my journey as CEO of The Crossroads Center, this happened today! To GOD be the glory for this blessed journey! Thanks WCPO 9 On Your Side for the interview!Click here for the news footage.  Click here to watch full interview!

FLU Campaign

In effort to keep our team members, clients, patients and community healthy and safe, The Crossroads Center kicks off its Mandatory Influenza (Flu) Campaign today!  Leading by example, our CEO signed up to be the first to lead the charge towards compliance!​

The Crossroads Center Beautificaion Project Phase 1

​The Crossroads Center partners with Carl Satterwhite and The RCF Group to redesign a workspace for its Billing and MIS team members. The Crossroads center is very humbled and appreciative for the total $12,500 donation of workstations and task chairs to furnish the space. This donation has created both efficiencies and savings for the agency through this strategic partnership. Click here to see the video!

Record High Client Satisfaction Survey Results:

We just received our FY 19  4th quarter (April – June 2019) client satisfaction scores, and we have some wonderful news!The Crossroads Center has broken records in all of our programs for the highest overall client satisfaction scores EVER!​Here’s the breakdown:Outpatient Services: 98.0 %Medication Assisted Treatment Program: 97.7 %Chaney Allen Residential: 87.5 %Adult Residential Center: 80.9 %This is an overall average of 91.0 % ! This is a testimony to all of the hard work our staff does day in and day out for our clients and their families! ​

Jamahal C. Boyd, Sr.Chief Executive Officer – The Crossroads Center

Jamahal C. Boyd, Sr. joins The Crossroads Center as the Chief Executive Officer (CEO).  He is the former Director of Diversity, Inclusion, and Language Services for TriHealth (Cincinnati).  In this capacity, Jamahal led a team of direct reports in the development and implementation of TriHealth’s Diversity and Inclusion strategy. His key responsibilities included operationalizing the Health System’s strategic direction and providing vision and leadership to TriHealth’s diversity and inclusion function.  As a key member of TriHealth's leadership team, he advanced TriHealth's work on establishing the business case for diversity through a focus on healthcare disparities and workforce development. Additionally, he played a vital role in TriHealth's efforts to strengthen its supplier diversity strategy in collaboration with the executive team and supply chain leadership.   Jamahal brings a wealth of diverse experience after more than 22 years as a progressive professional in the healthcare industry.  He joined TriHealth in 2016 from the Mercy Health System, where he last served in the role of Director of Operations for the Clinically Integrated Network (Cincinnati).  During his tenure with Mercy Health, he also served in the role of Director, Multicultural Equity for several years.  Prior to his tenure with Mercy Health, he was the Director, Office of Health Equity for the Pennsylvania Department of Health. ​He is a former National Board Member, serving as the Co-Chair of the Public Policy Committee and Past President of the National Association of Health Services Executives (NAHSE) – Delaware Valley Chapter.  Currently, the Chairman of the Trustee Board for the Lincoln Heights Missionary Baptist Church, Board Member for the National Underground Freedom Railroad Center, Board Member for the Family Nurturing Center (FNC) and Board Member for The HealthCare Connection (a Federally Qualified Health Center serving the Cincinnati Region). In 2006, he received the Young Executive of the Year Award from NAHSE.  Jamahal holds a B.S. in Business Administration from Delaware State University.  ​His proven, award – winning ability to collaborate with community leaders, physicians, executives and team members at all levels of the organization, has proven invaluable to the organizations he has served. Most importantly, he is the proud husband (for 18 years and counting) to his lovely wife and father of 3 children.​