about us

our mission.

The Crossroads Center is a full service non-profit behavioral healthcare agency providing services within the Hamilton County and Greater Cincinnati Area.

Since 1951, The Crossroads Center has been assuring access, safety and quality to our clients.  Addiction and mental illnesses are diseases affecting people from all cultures, backgrounds and ages.  We welcome clients from all walks of life and are committed to providing an individualized road to recovery for all.

 

The Crossroads Center is dedicated to providing a safe and nurturing environment, which is conducive to healing. We believe in the power of positive relationships and encourage family involvement as part of the recovery process.

Our Mission

To provide culturally and linguistically congruent, comprehensive behavioral healthcare in a holistic manner, assuring access and quality to our diverse customers. 

These services will be consistent with the organization’s philosophy to implement state of the art programs that promote abstinence, prevent or remediate substance abuse and mental illness, and other behavioral disorders that place families and children at risk. 

To achieve our mission, we reaffirm that all persons have the right to be healthy and to lead productive lives.  We pledge to serve our customers, their families and the community to the best of our abilities.

Vision

To enhance the holistic concept of physical, emotional, social, cultural and spiritual well being of our clients, families and community.

 We will introduce innovative evidence-based practices and programs that promote abstinence, educate, prevent and treat substance abuse and mental illnesses and other behavioral disorders. 

 

We will provide leadership in cooperation and collaboration with other local, state and national organizations to eradicate those conditions that place children and families at risk.

Core Values

1.    We believe that differences in culture and ethnicity among our clients, staff and customers contribute positively to the treatment and healing processes that occur within our programs.

2.    We believe that all people are worthy and we respect all people.

3.    We believe in the strength of families, and we believe that families can contribute to the successful treatment of our clients.

4.    We believe that it is The Crossroads Center’s responsibility to assure that quality services are provided to all of our clients and to all of our customers.

5.    We believe that success is determined by continuous improvement of our products and services.

History

Helping people Turn their lives around

The Crossroads Center first opened its doors in 1951 under the name of The Alcoholism Clinic.  At that time, the clinic was under the auspices of the University of Cincinnati (UC) Department of Psychiatry, Alcohol Division. 

The agency separated from UC in 1994, and in 1997 the changed its name to "The Crossroads Center", a 501(c3) non-profit entity.

 

Since that time, our center’s addiction, behavioral and mental health treatment programs have been bringing new hope to individuals and their families. 

For forty years we have been empowering adolescents and adults living with addiction to achieve lasting recovery through our holistic programs that embrace well-being of body, mind and spirit.  

 

Our agency continues to provide addiction and mental health services to individuals and their families living in the Greater Cincinnati region

Accreditation, Licensure, & Certifications

The Crossroads Center is licensed by the Ohio Department of Mental Health and Addiction Services (OhioMHAS) and the Ohio Board of Pharmacy.  

We are accredited by The Joint Commission for Behavior Health Facilities. This accreditation means that our staff makes an extra effort to review and improve the key areas that can affect the quality and safety of our clients’ care. Accreditation by The Joint Commission is considered the gold standard in health care. The Crossroads Center has been accredited by The Joint Commission with their Gold Seal of Approval since 1998.

 

Our Medication Assisted Program (MAP) is certified by the Commission on Accreditation of Rehabilitation Facilities (CARF). CARF International, founded in 1966, is an independent, nonprofit accreditor of health and human services. Through accreditation, CARF assists service providers in improving the quality of their services, demonstrating value, and meeting internationally recognized organizational and program standards of excellence. The Crossroads Center’s MAP has been accredited by CARF since it opened its doors in 2013.

The Joint Commission and CARF performance standards are very stringent. Among those standards are how our specially trained and expert behavioral health care professionals monitor how well we:

• Provide a high quality and safe environment for our clients

• Educate clients about the risks and options for diagnosis and treatment

• Protect our clients’ rights as patients, including privacy rights

• Evaluate our clients’ condition, before, during and after diagnosis and treatment

• Protect against infection

• Plan for emergency situations

 

Our Medication Assisted Program (MAP) is a certified opioid treatment program through the U.S. Department of Health and Human Services (HHS) Substance Abuse and Mental Health Services Administration (SAMHSA), and is also certified by the Drug Enforcement Agency (DEA)

We are an Occupational, Safety and Health Administration (OSHA) safe workplace.